Accessibility Statement

Last Updated: 1st Dec 2024
At LUXE TRADER, we are committed to ensuring that our website is accessible to all users, including those with disabilities. We aim to provide an inclusive online shopping experience, and we strive to meet the accessibility standards set out by the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA.

This Accessibility Statement outlines our commitment to accessibility and provides details on how we are working to make our website easier to use and more accessible for everyone.

1. Commitment to Accessibility

We are dedicated to providing an online shopping experience that is accessible to all of our customers. We actively seek to ensure that our website meets the accessibility requirements for users with different needs, including those who use assistive technologies such as screen readers, magnifiers, or voice recognition software.

2. Conformance with Accessibility Standards

We are continually working to improve the accessibility of our website in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines aim to ensure that websites are accessible to all users, including people with visual, motor, auditory, or cognitive disabilities.

While we make every effort to ensure our website meets these standards, we understand that there may be areas where we can improve. If you encounter any issues while navigating our website, please let us know so we can resolve the problem promptly.

3. Accessibility Features

Our website includes a variety of features designed to enhance accessibility, such as:

Text Alternatives: We provide text alternatives (alt text) for all non-text content, such as images, to make it accessible to users who rely on screen readers.
Keyboard Navigation: Our website is designed to be fully navigable using a keyboard, so that users who cannot use a mouse can still access all pages and functions.
Resizable Text: We have implemented features that allow users to increase or decrease the text size to meet their needs.
Colour Contrast: We use high-contrast colour combinations to ensure that text is easy to read for users with visual impairments.
Consistent Layouts: Our website is designed with consistent navigation and layout, making it easier for users to find what they are looking for.

4. Ongoing Improvements

We are continuously working to improve the accessibility of our website. As part of this commitment, we regularly review the website for accessibility issues, both in terms of content and functionality. We also test our website with assistive technologies and tools to ensure that we are meeting the needs of all users.

5. How to Provide Feedback

We welcome your feedback on the accessibility of our website. If you have any difficulty accessing any content, navigating through the site, or using any features, please contact us. We are committed to making any necessary improvements to ensure that our website is accessible to everyone.

To provide feedback or report an accessibility issue, please contact us:

Email: info@luxetrader.co.uk

We will make every effort to respond to your inquiry as quickly as possible and work towards resolving any accessibility issues you may encounter.

6. Third-Party Content and Services

Please note that our website may contain links to third-party websites and services. While we strive to ensure that any third-party content on our site is as accessible as possible, we cannot guarantee that these external websites meet the same accessibility standards. We encourage you to reach out to those third-party sites directly for assistance with accessibility issues on their platforms.

7. Browser and Device Compatibility

We are committed to ensuring that our website is accessible across a range of browsers and devices, including desktops, tablets, and mobile phones. To provide the best possible experience, we recommend using the latest versions of popular web browsers, such as Google Chrome, Mozilla Firefox, Safari, and Microsoft Edge.

8. Future Plans

We are constantly striving to improve the accessibility of our website, and as part of our ongoing commitment, we will continue to monitor and test our website for accessibility issues and make improvements where necessary. We will also continue to educate our team and work with accessibility experts to ensure we are following best practices.

9. Conclusion

At LUXE TRADER, we believe that everyone should have equal access to our online store, and we are committed to making our website as accessible as possible for all customers. We will continue to make improvements and respond to feedback to ensure that we meet the needs of all users.

Thank you for visiting our website. If you have any concerns or suggestions regarding the accessibility of our website, please do not hesitate to reach out to us